TradoCenter: How to contact us? Your interest is our interest. So, if you have any questions or even the slightest doubt regarding your account or trades you made, our friendly team of professionals will be eager to help. You just have to state your request, filling the contact form with all your information and the problem you are experiencing, and we will get back to you as soon as possible. Or you can call one of the numbers below, in service hour, if you prefer a more direct human contact. Name Subject Email Type of query General queryTechnical issuesDepositsWithdrawals Description Company Information Company Name: FF Simple and Smart Trades Investment Services Ltd Head Office Address: 62 Athalassis Avenue, 4th Floor, Office 41, 2012 Strovolos, Nicosia, Cyprus Phone: +357 22 275730 Customer Service Hours: Monday to Friday 07:00 – 19:00 GMT Customer Service number: +390683464830 General Enquiries: info@tradocenter.com Customer Service: customer.service@tradocenter.com Compliance: compliance@tradocenter.com Brokerage: dealing@tradocenter.com Brokerage number: + 357 94 059 365 Complaints: complaints@tradocenter.com Back Office: backoffice@tradocenter.com Careers: career@tradocenter.com *All calls made or received by FF Simple and Smart Trades Investment Services Ltd (TradoCenter) are recorded as required by law. For more info, please refer to our Privacy Policy. The company also uses VoIP phone numbers with German, Polish, Spanish, Swedish, UK, Finnish, Danish and Italian prefixes. A VoIP number is a phone connection over the Internet and is not a local landline or mobile number. WhatsApp*: +35794048347 *WhatsApp numbers that should be used are strictly the ones stated above. These are installed on Company Computers through a programme that allows the installation on PCs. The Client acknowledges that the Company bears no responsibility if unauthorized third persons have access to information, including electronic addresses, electronic communication and personal data, when the above are transmitted between the Client and the Company or any other party, using the internet or other network communication facilities, telephone, or any other electronic means. Complaint Handling Procedures